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Is it safe to use my credit card over the Internet?
Yes. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
Is my information safe from hackers?
Yes. We use a sophisticated encryption method when storing your
information in our database and have taken every measure to protect it
from unauthorized access.
How can I check to make sure my connection is secure?
Look at the
lower left-hand
or right-hand corner of your browser window after accessing the server on the checkout form page. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
What if I can't access the secure server?
If you can't access the secure server for any reason, please place your order by phone at 1.800.574.8384 Or international and Seattle are 206.938.8384.
Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through an insecure connection.
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