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Frequently Asked Questions

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Here are a few real questions, from real people, with our real answers ...
If YOU have questions, please e-mail dawn@autograf.com then look for our answer on this page in the future.


Related Links
Hairobics
Perscription Assistance Chart
Alternatives for Problem Hair
Why Collagen?
FAQ
Hairicatures
Mythconceptions
Love Letters

First, questions about Autograf ...

Q: Does Autograf have real people to help me with my hair decisions?


A: Yes! Autograf was founded in the back room of Dawn's salon, was developed for and by hair and skin people and still is flanked by industry people. Dawn teaches in cosmetology, barbering, aesthetics and manicuring programs and is an active member of the National Cosmetology Association and Hair America.

Q: Do I have to always buy Autograf's Dare To Wear BlackTM on line or can I buy it soemwhere locally?

A: We encourage people to buy it in their local area so as we develop more contacts, we are posting their locations on our web site. We are committed to remaining withing the professioanal provider network, though and you will not find it in drug or grocery stores! If you have a salon or stylist you wish to refer to us, we will be more than happy to introduce them to Autogarf and answer any questions they may have in person. (well, at least by phone!)

Q: I don't have a computer ... I am at the library now ... can I get information at home by mail?

A: We are happy to provide you with as much information as we can by mail. Autograf was started in 1975 so all of our information has been carved into rocks by monks in Seattle. You may also call our toll free number to speak with Dawn herself! Please remember when you call that Dawn can serve you best while awake and that we are on the West Coast of the United States!

Q: Tell me about the ingredient, captan. Isn't it a pesticide for farming?

A: Yes, captan has been used for decades to help protect fruits and vegetables. It has also been used in the veterinary industry for treating dermatitis. For many years it was used as a preservative in cosmetics as well. We are  preparing an entire section on our ingredients. for now, I will you a brief answer:


captan is a germicide, fungicide & bactericide (it kills bacteria and prevents fungal spores from germinating).
captan is non-toxic when taken orally (it does not kill lab animals even at 5 grams/kg).
There are no reports of fish kills due to captan (although in artificially high laboratory doses adverse effects are seen).
single exposures to the skin with captan are non-irritating.
very few people (only about 5% of the population) can become sensitized to captan.
captan is not mutagenic in people.
captan is not a frank teratogen (does not cause birth defects).
captan is not carcinogenic in people (only mouse intestines at very high doses).
EPA has removed the “B2” cancer classification and now notes very low risk.
captan is not a reproductive toxin.
captan's action is restricted to local sites; it acts only on contact and not systemically.
captan degrades very quickly and does not build up in the environment or your body.
people who come in contact with captan as used in our shampoo are not at risk for adverse effects such as cancer, mutations, or birth defects.
Since captan can be irritating to the eyes, be sure to keep the shampoo out of your eyes!
 
And now ... on to your "Personal Problems"!!!

Q: Is there really any help for hair that has been stripped and feels like straw?

A: Yes! Fortunately much of Autograf's research has been done on just such hair, so we can be certain of our ability to help you! Please refer to the Alternatives for Problem Hair chart for your immediate needs, then go to the Perscription Chart for on-going maintenance care.

Q: What can be done when high humidity or dew point in the summer causes my hair to curl up and be fuzzy?

A: The solution for your problem and the solution for straight fine hair are very similar (even though your hair types are not!) Your hair must be maintained at its uptimal condition, acidified and moisture-proofed prior to confronting the elements. Autograf's haircare system when used from start to finish, will create maximum health in your hair. 4-Body Conditioner specifically helps support your shape from the inside out, then Line Design Controller helps acidify and naturally moisture-proof your hair prior to styling. It also protects your hair from heat or chemical damage that can result from chemical or physical styling toys!

Q: Why is some hair fine, or limp? Are there really different hair types?

A: Good question. Yes, there are different hair tupes ... and conditions. Fine and limp hair are 2 entirely different topics. Fine hair can be limp or whiskery or anywhere in between ... course hair can also have the same variations. Hair must be addressed as a kind and a quality of hair. We have developed charts to help you decide on your own needs now and as they change with your continued use and lifestyle changes.


Q: I don't believe that I have dandruff, just some dryness. How do I handle that?

A:  The best resource for moisturizing hair and skin without damaging it, is collagen substantive protein. All Autograf products have collagen in them so I enourage you to try them. Leaving them on for a few minutes magnifies their effectiveness so take your time while you test them. If collagen alone doesn't resolve your dryness symptoms, you may need a bit of treatment. For that I recommend the Dare To Wear BlackTM Scalp Specific Shampoo.

 Autograf® Dare to Wear Black Scalp Specific Shampoo contains 7% collagen substantive protein  which supports the de-flaking process by being a natural humectant. Collagen bonds at 30 times its weight in moisture ... you cannot over moisturize with it though, because it only bonds where there are gaps to fill in the hair.  It is the most balanced moisturizer available when properly formulated hair or skin care product.  This means, that besides moisturizing and strengthening the hair and skin, which is observable in the extra  body created for your hair and elasticity in the skin,  it moisturizes the scalp. This lessens the call for oil and prevents the irritating flaking due to air condition changes experienced at such times as flying, sealed air systems and the seasonal climate changes

Q: Do I have hair?

A: Most people have hair. Some animals do NOT have hair. Fur and hair are very different. Fur is usually a hollow shaft, like a tube. Hair is (usually) a solid shaft. This is why some products for treating your hair may not be suitable for your furry friends. Autograf products, however, have specific benefits that not only are outstanding for treating human scalp and hair, but also our shampoos and conditioners are great for many animals! 

 

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Autograf Specialty Haircare Products
4701 SW Admiral Way #102, Seattle, WA 98116-2340
Phone (206) 938-8384, OR (888) 932-7252
Click for e-Mail, FAX (206) 219-5622